diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2038104178
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) sent to your number to securely access the account. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still have trouble receiving the OTP, try clicking on send again and wait for the specified time. If that doesn't work, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should address any problems. After updating, you can log in and enjoy playing the app without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount. This means users can access their hard-earned winnings but not the bonus rewards they received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within this app, which should include saving your Aadhar card, UPI information, and bank details. This information is required for the application process. Having all these details saved will enable a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, typically taking 30 minutes to 3 hours to complete. However, occasionally, payment processing may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the funds you've earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.
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